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Privacy and Confidentiality

Privacy Promise

RT Industries understands that personal information needs to be kept private. Protecting personal information, including protected health information (PHI), is very important. We follow strict federal and state laws that require us to keep personal information confidential.

We may also use personal information to:

  • Recommend service alternatives and other possible benefits;

  • Tell a person about other service providers who may be able to help;

  • Allow us to review direct service contracts;

  • Allow local, state and federal agencies to monitor services;

  • Investigate incidents affecting health and safety; Report these kinds of incidents and take steps to protect health and safety;

  • Allow us to prepare reports required by the Ohio Department of Developmental Disabilities and/or Opportunities for Ohioans with Disabilities.

How Your Information Might Be Used

When an individual receives services from us, we may use personal information for activities such as providing services, billing for services and conducting our normal agency business. If an individual has chosen a personal representative and has agreed to let his/her personal representative obtain personal information, we will provide the information to that personal representative. For those who have a guardian, we will provide the information to that guardian.       

We keep records of the services provided by our organization. For example, employees providing direct service input data on that service provision into a documentation system (written and/or electronic). If our staff want to share personal information with anyone who is not employed by us, that person must give us written permission first. Some personal records, including confidential communications with a mental health professional and substance abuse records, may have additional restrictions for use and disclosure under state and federal law.

We keep records that include payment information and documentation of the services provided. Personal information may be used to obtain payment for services from Medicaid, insurance or other sources. For example, we may share personal information about the services provided to obtain payment from Medicaid or other outside sources.

General Use

Service Provision


Our Privacy Responsibilities 

RT Industries is required to:

  • Maintain the privacy of each individual's personal information;

  • Provide this notice that describes the ways we may use and share personal information;

  • Follow the terms of the notice currently in effect.

We reserve the right to make changes to this notice at any time and make the new privacy practices effective for all information we maintain. Current notices will be posted on this website. You may also request a copy of any notice from our Privacy Officer.

This notice describes the privacy practices of RT Industries. This notice also describes the privacy practices of persons or entities that have signed a contract with us, which are acting as business associates and which have promised to follow the same rules of confidentiality. This includes all services and supports provided by us as well as our employees and volunteers.

For more information about privacy rights or concerns that privacy rights have been violated or disagreement with a decision that we have made about access to personal information, contact:

  • The Secretary of the U.S. Department of Health and Human Services at 200 Independence Ave. SW, Washington, DC 20201 or call 1 (877) 696-6775, or

  • The Office for Civil Rights, U.S. Department of Health and Human Services at 200 Independence Ave. SW, Room 509F, HHH Building, Washington, DC 20201 or call OCR's hotline-voice at 1 (800) 368-1019, or e-mail


RT Industries will investigate all complaints and will not retaliate against anyone filing a complaint.


For more information

Contact the RT Privacy Officer, HR Director Jennifer Wayman at 937-552-3901 or

Individual Rights

Section 5123.62 of the Ohio Revised Code bestows the following rights to persons with a developmental disability.

The rights of persons with developmental disabilities include, but are not limited to, the following:

(A) The right to be treated at all times with courtesy and respect and with full recognition of their dignity and individuality;

(B) The right to an appropriate, safe, and sanitary living environment that complies with local, state, and federal standards and recognizes the persons' need for privacy and independence;

(C) The right to food adequate to meet accepted standards of nutrition;

(D) The right to practice the religion of their choice or to abstain from the practice of religion;

(E) The right of timely access to appropriate medical or dental treatment;

(F) The right of access to necessary ancillary services, including, but not limited to, occupational therapy, physical therapy, speech therapy, and behavior modification and other psychological services;

(G) The right to receive appropriate care and treatment in the least intrusive manner;

(H) The right to privacy, including both periods of privacy and places of privacy;

(I) The right to communicate freely with persons of their choice in any reasonable manner they choose;

(J) The right to ownership and use of personal possessions so as to maintain individuality and personal dignity;

(K) The right to social interaction with members of either sex;

(L) The right of access to opportunities that enable individuals to develop their full human potential;

(M) The right to pursue vocational opportunities that will promote and enhance economic independence;

(N) The right to be treated equally as citizens under the law;

(O) The right to be free from emotional, psychological, and physical abuse;

(P) The right to participate in appropriate programs of education, training, social development, and habilitation and in programs of reasonable recreation;

(Q) The right to participate in decisions that affect their lives;

(R) The right to select a parent or advocate to act on their behalf;

(S) The right to manage their personal financial affairs, based on individual ability to do so;

(T) The right to confidential treatment of all information in their personal and medical records, except to the extent that disclosure or release of records is permitted under sections 5123.89 and 5126.044 of the Revised Code;

(U) The right to voice grievances and recommend changes in policies and services without restraint, interference, coercion, discrimination, or reprisal;

(V) The right to be free from unnecessary chemical or physical restraints;

(W) The right to participate in the political process;

(X) The right to refuse to participate in medical, psychological, or other research or experiments.

For questions or to report rights violations:

Disability Rights Ohio

614-466-7264 or 1-800-282-9181

200 Civic Center Drive, Suite 300 Columbus, Ohio 43215

Ohio Department of Developmental Disabilities


30 E Broad St. 
Columbus, Ohio 43215

Equal Employment Opportunity, Nondiscrimination Clause, Civil Rights Practices 

RT is an equal employment opportunity employer in accordance with Ohio Revised Code. RT does not discriminate in the delivery of services based on gender, race, national origin, creed, religion, sexual orientation, socioeconomic status, language, age or disability. We adhere to all regulations and rules addressing nondiscrimination. Services are open to all eligible people who want to work regardless of race, color, religion, sex, national origin, political affiliation, handicap, or age. RT shall be in compliance with the Civil Rights Acts of 1964, and all other laws, rules, and regulations dealing with Civil Rights. 

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