Lead Community Engagement Specialist

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Lead Community Engagement Specialist

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About the job

Provides support and guidance to direct support employees for the purpose of ensuring clarity and understanding of daily service delivery.

Acts as an initial point of contact for problem-solving during day-to-day service delivery. Demonstrates a high level of collaboration and teamwork. Ability to work independently and adapt to the needs of the department each day.

Partners with direct support employees in the planning and implementation of community engagement, skill development, and other meaningful services that increase the quality of outcomes for people served.

Maintains knowledge of community resources pertaining to connecting persons served with the community.

Works with department leadership to ensure the accuracy of documentation that supports service delivery.

Works closely with department leadership to ensure consistent, effective communication.

Builds team camaraderie and implements goals to increase overall departmental success.

Provides direct support by planning and implementing person-centered supports and services. Develops activity opportunity calendars and gathers materials needed to implement the day’s activities. Provides necessary personal care and supports to ensure the safety and wellbeing of persons served. Maintains supplies and materials for day-to-day services and notifies the immediate supervisor of any inoperative equipment, needed materials, or equipment. Ensures persons served are engaged and active in meaningful services throughout the entirety of the provision of day services.

Informs department leadership about persons served and departmental issues. Aids persons served to work towards outcomes and support considerations as outlined in the Individual Service Plan (ISP). Documents services rendered as required per Medicaid, DODD, and RT rule and policy. Provides necessary supports to effectively participate in day-to-day activities and services offered to focus on each person’s unique skills, priorities, abilities, and preferences. Assists in assessments and works closely with department leadership to ensure that appropriate services and supports are provided.

Provides transportation, as needed, utilizing an RT-owned vehicle. Ensures all vehicle inspections are completed as required to ensure safe transportation.

Accurately and promptly completes required reports, including but not limited to daily documentation for Medicaid reimbursable services, unusual incident reports, persons’ served attendance reports, and delegated nursing tasks.

Strives to increase and maintain the highest level of independence safely possible for persons served while ensuring the provision of the necessary level of supervision and assistance to persons served.

Communicates changes in behavior, ability to participate in action steps tied to ISP outcomes, support considerations, medical status, or other pertinent information to the department leadership in a timely manner. Encourages and supports self-advocacy and individual choice in day-to-day routines while providing needed support.

Develops and maintains a positive rapport with persons served families and co-workers. As a representative of RT upholds a positive presence while building relationships with community members and organizations.

Completes continuing education training relevant to the work environment.

Maintains confidentiality as required by HIPPA Regulations and RT Privacy and Confidentiality Policies.

Performs other related duties as assigned, including but not limited to attending staff meetings, in-services, and other organizational gatherings.


High school diploma or equivalent.

Must be physically able to lift, carry, and move persons served or items in the work environment in a safe manner.

Must satisfactorily pass a post-offer medical Physical Demands Analysis and consistently maintain ability to pass such testing.

Possession of or the ability to obtain a valid First Aid/CPR certification.

Satisfactory Abuser Registry, Web-database, and criminal background checks as defined in OAC 5123:2-2-02.

Maintain the ability to pass a drug screen.

Possess and maintain a valid Ohio driver’s license with less than six (6) points on record at any time.

Must be physically qualified to operate a vehicle, satisfactorily passing a post-offer medical physical demands analysis prior to hire and thereafter as part of the Department of Transportation (DOT) medical examination standards.


$12.00-$17.28 per hour depending on experience.  RT Industries offers competitive pay and benefits.

Full-time benefits include medical, dental, vision, life, short-term disability, a 401(k) with a company match, paid time off/vacation, and paid holidays!


110 Foss Way, Troy, OH 45373, USA